case study
From Manager to Leader: What’s Holding Her Back?
Meet Emma—a high-performing manager in a fast-growing tech company. She’s been smashing her targets, and leadership sees her as a strong candidate for promotion.
The problem? Moving from an individual contributor role to a leadership position isn’t just about technical skills—it’s about self-awareness, communication, and decision-making.
Emma’s company wanted to set her up for success, but they weren’t sure how to help her develop the leadership mindset needed to thrive.
The Solution: A Science-Backed Leadership Assessment
Instead of guessing what might help, a data-driven approach was taken. Emma completed a leadership personality assessment, giving her and her organisation clear insights into:
✔ Her natural leadership style – What comes naturally, and what needs work.
✔
Her decision-making strengths – How she handles pressure and complex problems.
✔
Her interpersonal skills – How she communicates, collaborates, and influences others.
Key Takeaways: What Emma Learned
Strengths
✔ Big-picture thinker—great at strategic planning.
✔ Decisive and confident—doesn’t hesitate to
make tough calls.
✔ Thrives on independence—excels when given
autonomy.
Blind spots
⚠ Tends to take on too much herself—struggles with delegation.
⚠ Communication can be a bit
too direct—sometimes perceived as critical.
⚠ Focuses on
results over relationships—might unintentionally overlook
team morale.
Turning Insights into Action
Armed with these insights, an action plan was developed for Emma:
Delegation coaching – Learning how to empower her team instead of doing it all herself.
Communication training – Refining feedback delivery to build trust and motivation.
Emotional intelligence development – Becoming more aware of team dynamics.
The Bigger Picture: Why This Matters for Organisations
Smarter Internal Promotions – Leadership assessments reduce the risk of bad promotions.
A Stronger Leadership Pipeline – Data-driven development plans help
high-potential employees grow.
Increased Engagement & Retention – When leaders are
set up for success, they (and their teams) thrive.
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